Employment Opportunities

Independent Contractor Education

Summary

Andrew Jackson’s Hermitage seeks an experienced educator to lead dynamic experiences for learners of all ages. Primary duties include teaching K12 field trip programs, conducting Homeschool Day activities,  maintaining program materials and providing excellent guest service. The ideal candidate is highly skilled in their field, can work under minimal supervision and demonstrates exceptional commitment to guest services. If you are a self-motivated team-player with a passion for your work, we are looking for you to join our team.

Contract Period

The position is effective July 1, 2023 through June 30, 2024.

Duties and Responsibilities

  • Conduct existing programs to student and adult audiences.
  • Manage group behavior onsite.
  • Maintain educational materials and resources as needed.
  • Communicate updates and issues that arise to Education Department staff.

Requirements and Qualifications

  • Degree preferred, with a concentration in education, early childhood education, child development, social studies education or museum education. A combination of experience and education will be considered.
  • Certification in Adult/Child/Infant CPR and First Aid is desirable.
  • Able to work with minimal supervision.
  • Strong time-management, communication and organizational skills.

Working Conditions

The contractor will work in an historic site setting, including a classroom, historic buildings, museum galleries and outdoor landscapes. Programs happen in all weather and seasons.

Physical Requirements

This position requires standing for extended periods of time and assisting learners with other physical activities, such as games. The contractor may be required to lift and move equipment or materials as needed.

Payment

The contractor will be reimbursed at an hourly rate of $20 for a maximum of $2000 during the contract period. Andrew Jackson’s Hermitage is not responsible for withholding federal taxes or providing benefits to this position.

Application Process

To apply, please submit a cover letter, resume portfolio of work samples, and contact information for three professional references to [email protected].

 

Development Information & Stewardship Manager

Summary

The position of Development Information & Stewardship Manager will play a key role in the Development team for the Andrew Jackson Foundation (AJF). The position will collect, analyze and synthesize data to grow membership and donor support. Oversee database management, including membership transactions, contribution entry and gift fulfillment for Annual Fund and Campaign efforts. In concert with the Senior Vice President and Development Director, the position will create and execute reports, lists and extractions for Membership and Donor activities. Oversee and grow of the AJF membership program will drive the day-to-day duties of this individual.

Primary Responsibilities

  • Ensure data integrity by developing data entry procedures for Tessitura
  • Cross train development staff regarding data entry and gift acknowledgment
  • Enter gifts and create new database elements for gift and donor information as needed
  • Run donor reports and queries to create lists of various kinds
  • Prepare donor thank you letters for signatures and mailing
  • Refresh donor thank you letters periodically
  • Print donor profiles as needed and respond to database questions about donor records
  • Prepare donor pledge statements on agreed schedule
  • Create and implement an annual plan to develop vibrant membership program that achieves annual budget goals and provides membership engagement and satisfaction
  • Enter membership payments and gifts and update database information as needed
  • Run membership reports and queries to create lists of various kinds
  • Create new member cards for mailing to members
  • Prepare member thank you letters and get them signed and mailed
  • Prepare membership renewal reminders on agreed schedule
  • Refresh membership thank you letters and reminder letters periodically
  • Print member profiles as needed and respond to database questions about member records
  • Conduct prospect and donor research

Qualifications

  • Bachelor’s degree required.
  • Excellent computer skills.
  • Experience working in Tessitura/CRM software is required.
  • Experience expanding and managing membership program.
  • Excellent communication skills, both written and oral.
  • Strong organizational and time management skills with exceptional attention to detail.
  • Ability to work both independently without close oversight but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation.

Relevant Competencies

  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures.
  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Drive for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
  • Formal Presentation – Presenting ideas effectively (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Mobilizing Resources- Managing resources consistent with organizational goals; proactively negotiating and accessing resources outside one’s immediate domain when necessary.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform moderate physical work: stooping, bending, climbing and lifting up to 20 pounds unassisted; must be able to work in all weather conditions. This position may require working around dirt, dust and hazardous materials.
  • Plans and meets deadlines.
  • Some weekend/evening work.
  • Conveys a professional and positive image and attitude regarding The Hermitage. Demonstrates commitment to continued professional growth and development.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Staff members holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

Mission: The mission of the Andrew Jackson Foundation is to preserve the home place of Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

To Apply: Please send a resume and cover letter to: [email protected] Please put the position you are applying for in the subject line.

 

Part-Time Historical Interpreter

Foundation Mission:

Preserve The Hermitage, the home of President Andrew Jackson, create learning opportunities and inspire citizenship through experiencing the life and unique impact of Jackson.

Purpose:

Provide historical interpretation of the Andrew Jackson Foundation’s properties, welcoming guests and presenting guided historical tours.

Principal Duties and Responsibilities:

  • Provide guided historical tours for a wide range of visitors
  • Assist physically challenged and non-English speaking visitors
  • Provide physical security for the mansion and assist visitors in emergency situations
  • Answer visitor questions relating to Andrew Jackson’s life and legacy, family and properties and the enslaved African-Americans that worked at the site
  • Participate in the training programs for historical interpreters
  • Comply with established dress and grooming requirements
  • Provide reports as requested

Education/Training:

High school diploma required. Some college preferred.

Experience, Skills, and Abilities Requirements: 

  • Interest in history
  • Excellent verbal and written communication skills
  • Courtesy and tact in dealing with the public
  • Ability to interact with all ages, nationalities and those who are physically challenged
  • Professional demeanor
  • Ability to maintain confidentiality

Physical Requirements:

Ability to stand for long periods of time; climb stairs; work outside and in un-air-conditioned buildings.

Schedule:

Combination of weekday, weekend and some holiday work required,

To Apply: Please send a resume and cover letter to: [email protected] Please put the position you are applying for in the subject line.

 

Full-Time Groundskeeper

Full-Time/ Exempt.

Summary

The Andrew Jackson Foundation is seeking a motivated and detail-oriented individual for the position of groundskeeper. Groundskeepers are responsible for maintaining the public areas of this 1,120-acre National Historic Landmark. This is a full-time non-exempt position with benefits. Groundskeepers maintain all lawn areas, pathways and fences. Additionally, groundskeepers trim trees and shrubs, weed eat and perform preventative maintenance on equipment.

Experience and Abilities

Previous experience as a groundskeeper is preferred. Experience operating tractors, zero-turn mowers and power equipment such as chainsaws, pole saws, pruning shears, leaf blowers and weed eaters is preferred. Candidates must be able to work outdoors in all weather conditions and perform heavy physical work including exerting up to 50 pounds of force unassisted. Candidates must be able to climb, stoop and stand for long periods of time. A valid driver’s license is required for this position.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.

 

Part-Time Gardeners

Part-time 20-30 hours per week seasonally.

Summary

Andrew Jackson’s Hermitage is seeking passionate and motivated individuals to join our garden team. The part-time Gardener positions will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site. The right candidate will have professional gardening experience and an eye for detail.

Job Objective

As a member of our team, you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations.  Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees, and shrubs. The ability to use hand tools, do physical labor, think critically and work in all weather conditions is required. Experience in sustainable gardening and power tool proficiency is desired. Public garden experience preferred, but we will train the right candidate.

Physical Requirements

Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.

 

Full-Time Maintenance Technician

Full-Time/ Exempt.

Summary

The Andrew Jackson Foundation has an immediate opening for a full time Maintenance Technician to perform general repairs and preventative maintenance.

Education

High School diploma/GED required.

2-5 years experience in maintenance with a strong background in plumbing, HVAC, light electrical, carpentry, drywall repair, and painting.  HVAC certification a plus, as well as experience with masonry and welding.  Candidates must be computer literate.  A valid Tennessee driver’s license is required as a condition for employment.

Experience and Abilities

2-5 years experience in maintenance with a strong background in plumbing, HVAC, light electrical, carpentry, drywall repair, and painting.  HVAC certification a plus, as well as experience with masonry and welding.  Candidates must be computer literate. Candidate will possess a strong work ethic, good communication and customer service skills, always be personable and professional, and be able to work individually or with a team.  Background checks are completed as part of the employment process. A valid Tennessee driver’s license is required as a condition for employment.

Physical Requirements

Successful candidate must be able to perform heavy physical work, including exerting up to 50 pounds of force unassisted, be able to work in all weather conditions, and be able to lift, climb, crawl, and stoop.

This is a full-time hourly position with benefits including health, dental, vision, and 401k.  Work week is Monday through Friday, with occasional emergency response work on weekends.  Hourly wage based on experience.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.

 

Lead Guest Services Staff

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Overview:

This full-time position is up to 40 hours per week and supports the various aspects of Andrew Jackson’s Hermitage customer service, the Guest Services Manager and Guest Services staff. The Lead reports to the Guest Services Manager.

Duties and Responsibilities:

  • Perform tasks expected of all Guest Services staff:
  • Greet visitors entering the Andrew Jackson Center (visitors’ center), check tickets and suggest the best site experience with time limitations.
  • Introduce overview of tour information to all visitors.
  • Inform visitors about special exhibits, tours and events.
  • Convey historical information to guests and answer questions.
  • Monitor the security of museum exhibits.
  • Distribute, collect and clean audio and multimedia equipment.
  • Consistently apply policies regarding food, drinks and backpacks.
  • Interact with Hermitage visitors and staff in a friendly, informative manner.
  • Support the Guest Services Manager and team:
  • Supervise Guest Services staff when the Manager is absent.
  • Learn how to reset and troubleshoot electronic equipment, including the theater projection and audio tour programs.
  • Resolve conflict with guests or staff if needed.
  • Must work well with other departments at Andrew Jackson’s Hermitage.
  • Must have a positive attitude that will motivate and encourage the staff.
  • Must make quick decisions and adapt to changes with staff and visitors.
  • Perform job functions and conduct daily operations.

Additional Duties and Responsibilities:

  • Attend and participate in training activities.
  • Assist Security with alarm notifications.
  • Direct visitors to appropriate office areas.
  • Assist visitors in emergencies.
  • Cross-train with other staff as requested.
  • Look for and report all safety concerns to Security.

Qualifications:

  • High school degree; some college preferred.
  • Strong organizational and prioritization skills.
  • Ability to interact with all ages, nationalities and disabilities.
  • Demonstrates ability to receive and give feedback.
  • Presents a professional demeanor and maintains confidentiality.
  • Demonstrates commitment to policy and procedure while balancing necessary flexibility.
  • Able to work evenings and weekends when necessary.
  • Excellent verbal and written communication skills.
  • Foreign language and accessibility services experience highly preferred.
  • Ability to perform light physical work; perform repetitive tasks, sit or stand for long periods.
  • First Aid/AED/CPR certification is highly preferred.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.

 

Guest Services Staff

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Overview:

This is a part-time, up to 16-26 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage customer service.

Duties and Responsibilities:

  • Perform job function and conduct daily operations.
  • Greet visitors entering the Visitors Center, check tickets, and suggest best site experience with time limitations.
  • Introduce film and general tour information to all visitors.
  • Inform visitors about special exhibits, tours and events.
  • Convey historical information to guests and answer questions.
  • Monitor security of museum and carriage exhibits.
  • Have knowledge and be able to operate all audio and multimedia equipment.
  • Distribute, collect, and clean audio and multimedia equipment.
  • Consistently apply policies regarding food, drinks, backpacks.
  • Interact with Hermitage visitors and staff in a friendly, informative manner.

Additional Duties and Responsibilities:

  • Attend and participate in training activities.
  • Assist security with alarm notifications.
  • Direct visitors to appropriate office areas.
  • Assist visitors in emergency situations.
  • Cross train with other staff as requested.
  • Look for and report all safety concerns to Security.

Qualifications:

  • High School degree; some college preferred.
  • Strong organizational and prioritization skills.
  • Ability to interact with all ages, nationalities, and disabilities.
  • Demonstrates ability to receive and give feedback.
  • Presents a professional demeanor and maintain confidentiality.
  • Demonstrates commitment to policy and procedure while balancing necessary flexibility.
  • Able to work evenings and weekends, when necessary.
  • Excellent verbal and written communication skills.
  • Foreign language and/or accessibility services experience highly preferred.
  • Ability to preform light physical work; perform repetitive tasks; be able to sit or stand for long periods of time.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.

 

Part-Time Ticket Services Associate

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Overview:

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize and the desire to work in a fast-paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions:

  • Process single-ticket purchases in person or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support Andrew Jackson Hermitage customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office, which includes ticket sales, will-call, ticket scanning and up-sells for wagon tours.
  • Provide customers with information and pricing on our various tours and able to schedule the tours so there are no overlaps resulting in missed tours.
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned.

Physical Requirements:

Must be capable of standing for long periods of time, ability to lift, carry and pack boxes unassisted weighing up to 40 pounds, perform such activities as grasping, fingering and repetitive tasks.

To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.