Employment Opportunities
Advancement Team Coordinator
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Job Summary
Provide administrative support to the SVP for Advancement and Advancement team. Support includes execution of group, corporate and event rental sales; fundraising events; monthly reports; etc. Ensure contracts, payments and deliverables are achieved for excellence in guest experience. Maintains Advancement activities on sitewide calendars.
Primary Responsibilities
1. Advancement Team Support
• Support execution of printing services for donor solicitations, renewal materials and marketing collateral
• Through matrix accountability, support the entire Advancement team to process payments with vendors
• Create Purchase Orders
• Assist with monthly credit card reporting for each team member
• Support site-wide events as need, including the 7th President 7k, Sip of History and other specialty programming
• Manage data in Tessitura where appropriate
2. Group Sales Support
• Respond to requests for information from hotels, group leaders and tour operators; maintain constant relationships with hotel personnel including front desk, sales directors and concierge agents
• Funnel requests to appropriate leads, i.e. group sales, event sales or education departments
• Act as liaison between Education and Group Sales departments to ensure appropriate guest experience is fulfilled
• Coordinate with Guest Services, Ticket Office and Interpretation to ensure staff is informed and groups have a positive experience
• Assist with all group invoices and secure payments in advance of scheduled tours, as needed
• Assist onsite with VIP tours for tourism industry, managing groups during tours and greeting groups on their arrival
3. Event Sales Support
• Respond to requests related to event rentals
• Prepare client proposals and contracts
• Complete event forms and diagrams needed for events
• Coordinate with Site Operations to ensure successful execution of all events
• Execute follow up with rentals clients, including thank you letters, invoices and deposit returns
• Coordinate on-call event managers to support onsite needs in coordination with SVP for Advancement
• Lead site visits as needed
• Support event execution by attending and acting as staff liaison for onsite special events as needed
4. Fundraising Support
• Support the execution of Spring Outing, Hermitage Gala and membership and donor events.
• Support creation of materials, such as invitations, programs and signage in coordination with the VP of Marketing & Communications
• Coordinate event vendors in consultation with committees and SVP for Advancement
• Coordinate run of show for all events
5. Marketing Support
• Administrative duties as assigned including but not limited to photography
• Scheduling pre-approved social media posts and assisting with daily monitoring of all social channels
Qualifications
• Bachelor’s degree required or equivalent educational experience
• A minimum of two years of professional event experience
• Experience working in Tessitura or other donor data base/CRM software is preferred.
• Excellent communication skills, both written and oral.
• Strong organizational and time management skills with exceptional attention to detail.
• Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation.
• Flexibility to work varied hours, including some evenings and weekends, as well as being a team player who keeps the mission of the Foundation at the forefront
• Excellent computer skills.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Full-Time Groundskeeper
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Job Summary
The Andrew Jackson Foundation is seeking a motivated and detail-oriented individual for the position of groundskeeper. Groundskeepers are responsible for maintaining the public areas of this 1,120-acre National Historic Landmark. This is a full-time non-exempt position with benefits. Groundskeepers maintain all lawn areas, pathways and fences. Additionally, groundskeepers trim trees and shrubs, weed eat and perform preventative maintenance on equipment.
Experience and Abilities
Previous experience as a groundskeeper is preferred. Experience operating tractors, zero-turn mowers and power equipment such as chainsaws, pole saws, pruning shears, leaf blowers and weed eaters is preferred. Candidates must be able to work outdoors in all weather conditions and perform heavy physical work including exerting up to 50 pounds of force unassisted. Candidates must be able to climb, stoop and stand for long periods of time. A valid driver’s license is required for this position.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Full-Time Gardeners
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Job Summary
Andrew Jackson’s Hermitage is seeking passionate and motivated individuals to join our Gardens team. The full-time Gardener positions will be responsible for garden and landscape maintenance in our 1.35-acre Historic Garden and on our 1,120-acre National Historic Landmark site. The ability to use hand tools, perform physical labor, think critically and work in all weather conditions is required. Experience in gardening and landscaping is desired. Public garden experience is preferred, but we will train the right candidate.
Position Objective
As members of our team, you will be accountable for the preservation of the Hermitage Garden and will help support all aspects of our Garden operations. Duties include but are not limited to:
- Maintaining the Garden in a manner consistent with a National Historic Landmark Presidential site. This includes but is not limited to; weeding, watering, pruning, dead heading, seeding, dividing, transplanting, labeling plant material, greenhouse maintenance and chemical application. In addition, the Gardener will monitor and help maintain pathways and other key Garden infrastructure.
- Help maintain all interior plants at the Andrew Jackson Center including watering, pruning and general upkeep.
- Assist with annual plant sales including inventory management, signage and set-up.
- Assist in implementing pest and disease monitoring and management plans.
- Help with the care and maintenance of trees and shrubs in historic and other public areas.
- Assist with installation and maintenance for all seasonal plantings and decorations in the public and administrative areas of The Hermitage.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Part-Time Gardeners
Part-time 20-30 hours per week seasonally.
Summary
Andrew Jackson’s Hermitage is seeking passionate and motivated individuals to join our garden team. The part-time Gardener positions will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site. The right candidate will have professional gardening experience and an eye for detail.
Job Objective
As a member of our team, you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations. Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees, and shrubs. The ability to use hand tools, do physical labor, think critically and work in all weather conditions is required. Experience in sustainable gardening and power tool proficiency is desired. Public garden experience preferred, but we will train the right candidate.
Physical Requirements
Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Historical Site Security Officers (Full- and Part-Time)
Full-time and part-time, midnight and evening shifts
Andrew Jackson Foundation
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Job Function:
Secure all Andrew Jackson Foundation (AJF) property and provide a friendly, safe and secure environment for site visitors and staff of The Hermitage.
Primary Duties and Responsibilities:
- Conduct rounds and patrol grounds.
- Monitor buildings, grounds and pathways for theft, fire, damage or safety issues.
- Provide excellent customer service to our guests by responding to questions and welcoming guests as they arrive or when approached.
- Respond, investigate and report on accidents and injuries incurred on AJF property.
- Monitor fire, burglar and panic alarms, respond to alarms and arm and disarm buildings as required by daily schedule or upon request by authorized personnel.
- Control access to keys, collections areas, cash and personnel and financial information.
- Open and close buildings as required by daily schedule or upon request of authorized persons, turning lights and equipment on or off.
- Transport deposits, night drops and change orders across property or to and from a bank.
- Control vendor access to AJF property.
- Thoroughly and concisely complete daily security logs documenting onsite activities and alarms.
- See to the safety of staff and visitors on site after hours.
- Provide escort to vehicles as requested.
- Assist with the transportation of physically challenged visitors and staff to and from locations on the AJF’s property.
- Provide special event traffic control, crowd control and parking assistance as required.
Education:
High School diploma or equivalent.
Position Requirements:
- Valid driver’s license
- Armed Guard’s License or ability to obtain a license upon hire.
- Must have excellent customer service skills.
- Must have basic computer skills in order to operate alarm systems.
Physical Requirements:
Ability to perform moderate physical work, exerting up to 50 pounds of force unassisted; stoop, bend, climb and lift; walk multiple miles during a shift; stand and sit for long periods of time; work outdoors in all weather conditions and extremes; and stay awake and alert for 12 hours at a time.
Shifts available:
Full- and part-time positions are available to cover:
Midnight Shift: Midnight to 8 a.m., 16-40 hours per week (includes base pay plus shift differential)
Evening Shift: Wednesday – Sunday, 4 p.m. to Midnight, 16-40 hours per week
Uniforms and training provided.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Guest Services Staff
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Position Overview:
This is a part-time, up to 16-26 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage customer service.
Duties and Responsibilities:
- Perform job function and conduct daily operations.
- Greet visitors entering the Visitors Center, check tickets, and suggest best site experience with time limitations.
- Introduce film and general tour information to all visitors.
- Inform visitors about special exhibits, tours and events.
- Convey historical information to guests and answer questions.
- Monitor security of museum and carriage exhibits.
- Have knowledge and be able to operate all audio and multimedia equipment.
- Distribute, collect, and clean audio and multimedia equipment.
- Consistently apply policies regarding food, drinks, backpacks.
- Interact with Hermitage visitors and staff in a friendly, informative manner.
Additional Duties and Responsibilities:
- Attend and participate in training activities.
- Assist security with alarm notifications.
- Direct visitors to appropriate office areas.
- Assist visitors in emergency situations.
- Cross train with other staff as requested.
- Look for and report all safety concerns to Security.
Qualifications:
- High School degree; some college preferred.
- Strong organizational and prioritization skills.
- Ability to interact with all ages, nationalities, and disabilities.
- Demonstrates ability to receive and give feedback.
- Presents a professional demeanor and maintain confidentiality.
- Demonstrates commitment to policy and procedure while balancing necessary flexibility.
- Able to work evenings and weekends, when necessary.
- Excellent verbal and written communication skills.
- Foreign language and/or accessibility services experience highly preferred.
- Ability to preform light physical work; perform repetitive tasks; be able to sit or stand for long periods of time.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Part-Time Historical Interpreters
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Purpose: Provide historical interpretation of the Andrew Jackson Foundation’s properties, welcoming guests and delivering guided historical tours.
Principal Duties and Responsibilities:
- Provide guided historical tours to visitors and answer questions
- Meet acceptable levels of knowledge of training materials
- Attend required training sessions and incorporate new interpretive information as required in tours
- Comply with dress and grooming requirements listed in interpreter manual
- Provide physical security for mansion and visitors assisting in emergency situations as needed
- Assist non-English speaking visitors
- Provide reports as requested
Education/Training:
Some college preferred.
Experience, Skills, and Abilities Requirements:
- An interest in history
- Excellent verbal and written communication skills
- Courtesy and tact in dealing with the public
- Must be able to interact with all ages, nationalities and those who are physically challenged
- Present a professional demeanor and maintain confidentiality.
Physical Requirements:
Must be able to stand for long periods of time; climb stairs; work outside and in un-air-conditioned buildings.
To Apply: Please send a resume and cover letter to [email protected]. Please put the position you are applying for in the subject line.
Part-Time Museum Store Associate
Position Overview:
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.
Purpose:
Provide excellent customer service to visitors regarding purchase of merchandise, directions and general information regarding The Hermitage.
Principal Duties and Responsibilities:
- Perform job function and conduct daily operations consistent with Hermitage policies and procedures
- Provide visitors with excellent customer service regarding purchases
- Provide directions and answer general questions about The Hermitage
- Prepare bank deposit and balance register daily
- Provide reports in a timely manner.
Financial Responsibility:
Balance register daily
Additional Duties and Responsibilities:
- Assist in stocking merchandise, cleaning store, unpacking and pricing merchandise
- Interact with Hermitage visitors, guests and staff in a friendly, informative manner
- Cross train with Ticket Office staff
- Ensure safety of staff and visitors by looking for, and reporting all safety concerns to a member of the Safety Committee.
Education/Training:
High school
Experience, Skills and Abilities Requirements:
- Demonstrate good interpersonal skills
- Must be customer service oriented
- Able to interact with all ages, nationalities and those who are physically challenged
- Ability to work calculator and cash register
- Present a professional demeanor and maintain confidentiality.
Physical Requirements:
Must be capable of standing for long periods of time, ability to lift, carry and pack boxes unassisted weighing up to 40 pounds, perform such activities as grasping, fingering and repetitive tasks.
To Apply: Please send a resume and cover letter to [email protected]hermitage.com. Please put the position you are applying for in the subject line.