Hermitage Employment Opportunites
Join us in sharing the story of Andrew Jackson and his home with visitors from around the world. Employment opportunities will be updated as new positions open or are filled.
Guest Services Director
Andrew Jackson’s Hermitage, a National Historic Landmark historic site, seeks a Guest Services Director to supervise and coordinate all activities in the Andrew Jackson Visitor Center including the ticket office, audio tour program, and visitor center guide staff. Responsibilities include: managing all ticket office functions including encouraging effective sales techniques; reconciling accounts, and preparing reports; interviewing, hiring, training, and scheduling ticket office and guide staff; serving as liaison with audio tour provider and coordinating all activities related to audio tour; managing film and other exhibition technology; and ensuring good customer service for all visitors through positive leadership and team building.
The Guest Services Manager is a member of the Museum Services team charged with implementing interpretive programs and a quality visitor experiences for this 1120-acre historic site. Requirements: Minimum two years supervisory or retail experience; strong organizational and prioritization skills; flexibility and adaptability; knowledge of software systems related to reservations and ticket sales; ability to ensure proper ticket accountability and cash handling procedures; knowledge of quality customer service behaviors; and clear written and verbal communications skills. Bachelor’s degree preferred and a commitment to working with diverse audiences.
The position is full-time, with full benefits, including vacation, sick leave, medical/disability, and a 401K retirement savings plan. Salary is commensurate with experience. Send cover letter, resume, standard Hermitage employment application (found here) and three references to: Personnel, The Hermitage, 4580 Rachel’s Lane, Hermitage, TN 37076 or email@example.com. No phone calls. EOE. Applications accepted through June 10, 2016.
Visitor’s Center Guide and Cashier
Andrew Jackson’s Hermitage is one of the most prominent presidential sites in the nation and is located in Hermitage, 15 minutes from downtown Nashville. We are looking for an energetic and outgoing person for part time employment providing services and selling tickets to our guests in the Andrew Jackson Visitor’s Center. This position is fast paced at times with lots of standing and interacting with both visitors and audio equipment. Weekends and a friendly attitude are a must. Cash handling experience is a plus. Please email Debbie at firstname.lastname@example.org with your work availability and I will email an application to you. You are also welcome to call 615.889.2941 x204 with questions. The Hermitage is an equal opportunity employer.
Andrew Jackson’s Hermitage has an immediate opening for a full-time Groundskeeper. This is a 40 hour per week position with benefits. Groundskeepers at Andrew Jackson’s Hermitage mow, weed-eat, install and repair fencing, and perform other routine grounds maintenance work. Previous experience as a groundskeeper is preferred, but not required. Applicants with experience operating zero turn mowers and tractors are also preferred. Applicants must be able to work outdoors in all types of weather conditions and be able to perform strenuous labor.
Qualified applicants must have a valid driver’s license and pass a background check. All qualified applicants must submit an application. Download and complete the application below and email it to email@example.com or come to The Hermitage Ticket Office to fill out the application form.