Employment Opportunities

Chief Financial Officer (CFO)

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Job Summary
The Chief Financial Officer (CFO) is responsible for all aspects of the financial and human resources operations for the Andrew Jackson Foundation (AJF). Reporting directly to the President & Chief Executive Officer (CEO), the Chief Financial Officer provides accounting, budgetary, operational and programmatic support to all Andrew Jackson Foundation departments, programs and activities. The CFO directly oversees and supervises the financial/accounting functions and staff, HR functions, the Museum Store and Ticket Office staff and other departments as directed by the CEO. The CFO is the primary agency contact for all contractual matters, proposals for new or extended programs and new business development. The CFO serves as an active member of the Executive Management Team, helping to develop and implement the agency’s vision and mission.

Accountabilities
1. Strategy, Vision and Leadership
• Advise the President & CEO and other key members of senior management on financial planning, budgeting, cash flow, long-range projections and policy matters.
• Serve as the management liaison to the AJF Board of Trustees and its Finance Committee; effectively communicate and present critical financial matters at select board of trustees and committee meetings.
• Contribute to the development of the AJF’s strategic goals and objectives as well as the overall management of the organization.
• Represent the organization externally, as necessary.
2. Team Development/Leadership
• Oversee, direct and organize the work of the Business Office and HR team, Museum Store and Ticket Office and carry out the HR responsibilities for a staff of 100+/-.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality customer service.
• Ensure team members receive timely and appropriate training and development.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals and administer salary adjustments.
• Ensure effective technology capable of appropriately accounting for ticketing, store inventories, human resources and sales and accounting functions.
3. Essential Duties and Responsibilities:
• Actively manage the day-to-day accounting and financial operations of the AJF.
• Lead the process and develop budgets for the organization, individual programs and new/proposed/expanded services.
• Prepare, analyze and present monthly financial reports for the organization, its departments and activities.
• Report on financial results and issues to the President & CEO and Board of Trustees.
• Oversee and review the preparation of all program financial reporting required by funders.
• Manage the HR, billing, Accounts Receivable and Accounts Payable functions.
• Oversee the organization’s banking activities and actively manage cash flow to ensure it meets organizational needs.
• Manage the negotiation and execution of organization contracts with funding sources, vendors and collaborative service providers.
• Manage accounting control systems and internal audits ensuring the accurate and timely production of accounting information and financial reports.
• Monitor changes in legal, regulatory and administrative environments and implement changes in procedures as needed to maintain compliance while maximizing operational and financial results.
• Manage the agency’s liability insurance programs, including ongoing risk analysis.
• Review efficiency/effectiveness of employee benefit programs, seeking approaches to lower costs where possible and consistent with required quality levels.
• Serve as the organization’s primary liaison with its independent auditor to ensure the annual audit is completed smoothly and in a timely manner.
• Payroll reporting and processing of payroll taxes.

Qualifications
• Business or Accounting degree mandatory; Masters or CPA preferred.
• Minimum 7 years of experience in a senior management role ideally with a non-profit organization with budgets more than $5M per year and more than 100 employees.
• Proven track record of success facilitating progressive organizational change and development within a growing organization.
• Superior management skills; ability to influence and engage direct and indirect reports and peers.
• Self-reliant, good problem solver and results-oriented.
• Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with senior management, the AJF Board of Trustees and staff.
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
• Strong mentoring, coaching experience to a team with diverse levels of expertise.
• Entrepreneurial team player who can multitask.
• Knowledge of Human Resources law, regulation and practices.
• Employee benefits knowledge including the management of health care and retirement plans.
• Abila Fund Accounting software experience.
• Tessitura CRM software experience helpful.

Relevant Competencies
• Applied Learning
• Building Strategic Working Relationships
• Building a Successful Team
• Building Trust
• Communication
• Continuous Learning
• Decision Making
• Formal Presentation
• Initiating Action
• Planning and Organizing
• Quality Orientation

Physical Demands/Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• This is a high-stress position based on full responsibility for the AJF operations. Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes rapid decisions regarding administrative issues.
• Plans and implements programs. Establishes strong and appropriate relationships with Board, committees, volunteers, staff and donors. Develops constructive relationships with executive colleagues, outside agencies, organizations and individuals.
• Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular and involve weekends.
• Conveys a professional and positive image and attitude regarding the AJF.
• Demonstrates commitment to continued professional growth and development.

To apply, please send resume, cover letter and writing sample to Greg Grimsley, [email protected]. No phone calls or hard copies please.

 

Director of Events

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Job Summary

This position is responsible for the management and coordination of all Development Department’s fundraising, cultivation and membership events, including the Annual Spring Outing and the Hermitage Gala. Additionally, this position will direct the organization’s event sales program.

Primary Responsibilities

 Development

  • Planning, implementation and follow-up for Annual Spring Outing and Hermitage Gala and all other Development events and Foundation Board meetings.
  • Development and execution of event budgets to ensure fundraising goals
  • Development and execution of event plan, timeline and materials, such as invitations, programs and signage
  • Coordinate event vendors
  • Maintain event reservations
  • Coordinate run of show for all events
  • Invitation list management in Foundation’s donor data base

Event Sales

  • Direct and drive event sales and coordination of staff
  • Work in partnership with SVP to ensure event sales budget goals are met
  • Work with VP of Marketing to develop marketing plan for event sales
  • Develop and maintain internal and external professional relationships to ensure positive event experiences for all stakeholders
  • Establish and maintain relationships with corporate meeting planners, convention planners, hotel meeting planners, social and civic meeting planners and others responsible for securing event locations
  • Lead site visits as needed
  • Prepare client proposals and contracts
  • Execute follow up with rentals clients including thank you letters, invoices and deposit returns
  • Survey client satisfaction to monitor quality control and satisfaction

Qualifications

  • Bachelor’s degree required
  • A minimum of three years of professional event experience
  • Experience working in Tessitura or other donor data base/CRM software is preferred
  • Excellent communication skills, both written and oral
  • Strong organizational and time management skills with exceptional attention to detail
  • Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation
  • Excellent computer skills

Relevant Competencies

  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Communicating with Impact – Expressing thoughts, feelings, and ideas in a clear, succinct, and compelling manner in both individual and group situations; adjusting language to capture the attention of the audience.
  • Drive for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
    Formal Presentation – Presenting ideas effectively (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Influencing Others – Using appropriate interpersonal styles and techniques to persuade others to accept a point of view, adopt a specific agenda, or take a course of action that will advance business goals; modifying one’s own behavior to accommodate motivations, situations, tasks, and individuals involved.
  • Mobilizing Resources- Managing resources consistent with organizational goals; proactively negotiating and accessing resources outside one’s immediate domain when necessary.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.

 Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform moderate physical work: stooping, bending, climbing, and lifting up to 20 pounds unassisted; must be able to work in all weather conditions. This position may require working around dirt, dust and hazardous materials.
  • Plans and meets deadlines.
  • Period weekend work.
  • Conveys a professional and positive image and attitude regarding The Hermitage. Demonstrates commitment to continued professional growth and development.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Staff members holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

To apply, submit resume and cover letter to [email protected]. No phone calls please.

 

Historical Site Security Officerf

Full-time, midnight and evening shifts

Andrew Jackson Foundation

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Job Function:

Secure all Andrew Jackson Foundation (AJF) property and provide a friendly, safe and secure environment for site visitors and staff of The Hermitage.

Primary Duties and Responsibilities: 

  • Conduct rounds and patrol grounds.
    • Monitor buildings, grounds and pathways for theft, fire, damage or safety issues.
  • Provide excellent customer service to our guests by responding to questions and welcoming guests as they arrive or when approached.
  • Respond, investigate and report on accidents and injuries incurred on AJF property.
  • Monitor fire, burglar and panic alarms, respond to alarms and arm and disarm buildings as required by daily schedule or upon request by authorized personnel.
  • Control access to keys, collections areas, cash and personnel and financial information.
  • Open and close buildings as required by daily schedule or upon request of authorized persons, turning lights and equipment on or off.
  • Transport deposits, night drops and change orders across property or to and from a bank.
  • Control vendor access to AJF property.
  • Thoroughly and concisely complete daily security logs documenting on site activities and alarms.
  • See to the safety of staff and visitors on site after hours.
  • Provide escort to vehicles as requested.
  • Assist with the transportation of physically challenged visitors and staff to and from locations on the AJF’s property.
  • Provide special event traffic control, crowd control and parking assistance as required.

Education: 

High School diploma or equivalent.

Position Requirements:

  • Valid driver’s license
  • Armed Guard’s License or ability to obtain a License upon hire.
  • Must have excellent customer service skills.
  • Must have basic computer skills in order to operate alarm systems.

Physical Requirements:

Ability to perform moderate physical work, exerting up to 50 pounds of force unassisted; stoop, bend, climb and lift; walk multiple miles during a shift; stand and sit for long periods of time; work outdoors in all weather conditions and extremes; and stay awake and alert for 12 hours at a time.

Shifts available:

Midnight Shift: Midnight to 8 a.m., 40 hours per week (includes base pay plus shift differential)

Evening Shift: Wednesday – Sunday, 4 p.m. to Midnight

Uniforms and training provided.

To apply submit resume and cover letter to [email protected]. No phone calls please.

Historical Site Security Officer (Part Time)

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Job Function:

Secure all Andrew Jackson Foundation (AJF) property and provide a friendly, safe and secure environment for site visitors and staff of The Hermitage.

Primary Duties and Responsibilities: 

  • Conduct rounds and patrol grounds.
    • Monitor buildings, grounds and pathways for theft, fire, damage or safety issues.
  • Provide excellent customer service to our guests by responding to questions and welcoming guests as they arrive or when approached.
  • Respond, investigate and report on accidents and injuries incurred on AJF property.
  • Monitor fire, burglar and panic alarms, respond to alarms and arm and disarm buildings as required by daily schedule or upon request by authorized personnel.
  • Control access to keys, collections areas, cash and personnel and financial information.
  • Open and close buildings as required by daily schedule or upon request of authorized persons, turning lights and equipment on or off.
  • Transport deposits, night drops and change orders across property or to and from a bank.
  • Control vendor access to AJF property.
  • Thoroughly and concisely complete daily security logs documenting on site activities and alarms.
  • See to the safety of staff and visitors on site after hours.
  • Provide escort to vehicles as requested.
  • Assist with the transportation of physically challenged visitors and staff to and from locations on the AJF’s property.
  • Provide special event traffic control, crowd control and parking assistance as required.

Education: 

High School diploma or equivalent.

Position Requirements:

  • Valid driver’s license
  • Armed Guard’s License or ability to obtain a License upon hire.
  • Must have excellent customer service skills.
  • Must have basic computer skills in order to operate alarm systems

Physical Requirements:

Ability to perform moderate physical work, exerting up to 50 pounds of force unassisted; stoop, bend, climb and lift; walk multiple miles during a shift; stand and sit for long periods of time; work outdoors in all weather conditions and extremes; and stay awake and alert for 12 hours at a time.

Shifts available:

Midnight Shift: Midnight to 8 a.m., 16 hours per week (includes base pay plus shift differential)

Day Shift: Saturday and Sunday, 8 a.m. to 4 p.m., 16 hours per week

Uniforms and training provided.

To apply submit resume and cover letter to [email protected]. No phone calls please.

Guest Services Staff

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Overview:

This is a part-time, up to 16-26 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage customer service.

Duties and Responsibilities:

  • Perform job function and conduct daily operations.
  • Greet visitors entering the Visitors Center, check tickets, and suggest best site experience with time limitations.
  • Introduce film and general tour information to all visitors.
  • Inform visitors about special exhibits, tours and events.
  • Convey historical information to guests and answer questions.
  • Monitor security of museum and carriage exhibits.
  • Have knowledge and be able to operate all audio and multimedia equipment.
  • Distribute, collect, and clean audio and multimedia equipment.
  • Consistently apply policies regarding food, drinks, backpacks.
  • Interact with Hermitage visitors and staff in a friendly, informative manner.

Additional Duties and Responsibilities:

  • Attend and participate in training activities.
  • Assist security with alarm notifications.
  • Direct visitors to appropriate office areas.
  • Assist visitors in emergency situations.
  • Cross train with other staff as requested.
  • Look for and report all safety concerns to Security.

Qualifications:

  • High School degree; some college preferred.
  • Strong organizational and prioritization skills.
  • Ability to interact with all ages, nationalities, and disabilities.
  • Demonstrates ability to receive and give feedback.
  • Presents a professional demeanor and maintain confidentiality.
  • Demonstrates commitment to policy and procedure while balancing necessary flexibility.
  • Able to work evenings and weekends, when necessary.
  • Excellent verbal and written communication skills.
  • Foreign language and/or accessibility services experience highly preferred.
  • Ability to preform light physical work; perform repetitive tasks; be able to sit or stand for long periods of time.

To apply send resume and cover letter to [email protected]. Please put the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.

Part-Time Ticket Services Associate

Position Overview:

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions:

  • Process single ticket purchases in person, or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support AJF customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office which includes ticket sales, will-call, ticket scanning, up-sells for wagon tours or breezeway assignments to provide customers advance information and answer questions in line.
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned.

To apply, submit resume and cover letter to [email protected]. Please put the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.

Gardener

Part-Time 20-30 hours per week seasonally.

Summary

Andrew Jackson’s Hermitage is seeking a passionate and motivated individual to join our garden team.  This part-time, Gardener position will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site.  The right candidate will have professional gardening experience and an eye for detail.

Job Objective

As a member of our team, you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations.  Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees, and shrubs.  The ability to use hand tools, do physical labor, think critically, and work in all weather conditions is required. Experience in sustainable gardening and power tool proficiency is desired.  Public garden experience preferred, but we will train the right candidate.

Physical Requirements

Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb, and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.

For an application please contact:
Tony Guzzi, VP of Preservation and Site Operations
4580 Rachel’s Lane
Hermitage, TN  37076
[email protected]

Historical Interpreters

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Purpose:  Provide historical interpretation of the Andrew Jackson Foundation’s properties, welcoming guests and delivering guided historical tours.

Principal Duties and Responsibilities:

  • Provide guided historical tours to visitors and answer questions
  • Meet acceptable levels of knowledge of training materials
  • Attend required training sessions and incorporate new interpretive information as required in tours
  • Comply with dress and grooming requirements listed in interpreter manual
  • Provide physical security for mansion and visitors assisting in emergency situations as needed
  • Assist non-English speaking visitors
  • Provide reports as requested

Education/Training:

Some college preferred.

Experience, Skills, and Abilities Requirements: 

  • An interest in history
  • Excellent verbal and written communication skills
  • Courtesy and tact in dealing with the public
  • Must be able to interact with all ages, nationalities and those who are physically challenged
  • Present a professional demeanor and maintain confidentiality.

Physical Requirements: 

Must be able to stand for long periods of time; climb stairs; work outside and in un-air-conditioned buildings.

To Apply:

Please send a resume and cover letter to [email protected].

Security Officer

Position Overview

Full Time, Midnight shift
Midnight to 8 a.m. Sunday night through Friday morning. 40 hours a week.

Shift requires both vehicle and foot patrols securing the site and buildings, checking buildings and grounds as well as opening the site and buildings for business the next day. Includes assisting guests and working with staff in a friendly and professional manner.

The midnight shift has a good deal of walking with the foot patrol part of the shift. The foot and vehicle patrols are outside on a 1,120-acre historical site.

Position Requirements

  • Valid driver’s license
  • Armed Guard’s License is required to work the position but not required to apply and interview.
    Must have good customer service skills for interacting with the general public, our guests and staff.

Uniforms and training provided.
Hourly position paid bi-weekly.
Medical Insurance, 401k and direct deposit available.

To apply, submit resume and cover letter to [email protected]. Please put the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.