Employment Opportunities

Part-Time Ticket Services Associate

Position Overview:

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions:

  • Process single ticket purchases in person, or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support AJF customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office which includes ticket sales, will-call, ticket scanning, up-sells for wagon tours or breezeway assignments to provide customers advance information and answer questions in line.
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned.

To apply, please send resume, cover letter and references to:

Terry Houchin, Ticket Office Manager

4580 Rachel’s Lane

Old Hickory, TN  37076

[email protected]

 

Event Manager

Position Responsibilities

  • Attend weekly meetings with SVP for Institutional Advancement
  • Attend bi-weekly External Affairs staff meetings
  • Attend monthly Management staff meetings
  • Work in partnership with other members of the External Affairs team to plan and execute Foundation programs and Development fundraising events (Spring Outing and Hermitage Gala)
  • Follow up on all requests for information
  • Follow up on all wedding leads
  • Provide site visits for current and potential clients
  • 3 site visits per week
  • 10 prospective client/client contacts per week (email, phone calls, mail)
  • Sell and close bridal dates to ensure organizational goals are met
  • Attend, supervise and direct both ceremony and receptions for bridal clients.
  • Provide leadership and direction to on-site event coordinators
  • Report event coordinators hours
  • Ensure all information is communicated to site operations team two weeks prior to each event or wedding
  • Attend weekly site operations meetings
  • Complete event forms and attach to the event calendar
  • Document all events in Tessitura
  • Execute client invoices and purchase orders
  • Execute all pre-event documents including itineraries and floor plans
  • Organize wedding ceremony and day of logistics
  • Organize non-bridal event logistics
  • Attend Tennessee Wedding and Event Specialist Association (TWESA) meetings
  • Establish and maintain relationships with wedding planners, vendors, and other wedding industry professionals

Qualifications

  • Bachelor’s degree required
  • A minimum of two years of professional event experience
  • Excellent computer skills
  • Strong organizational and time management skills with exceptional attention to detail
  • Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation

Experience, skills, and abilities requirements

  • Past experience in managing events at public or private locations is essential as well as excellent customer service skills.
  • Knowledge and the ability to complete full planning services for weddings and events is preferred.
  • Clear verbal and written communication skills; courtesy and discretion in dealing with the public and other employees; interpersonal, customer and staff friendly
  • Present a professional demeanor and appearance.
  • Social media experience including Instagram, Facebook and Pinterest is preferred.
  • Wedding coordination experience is preferred.

Physical Requirements

Ability to perform moderate physical work:  stooping, bending, climbing, and lifting up to 20 pounds unassisted; must be able to work in all weather conditions.  Work days may occasionally exceed 12 hours during events.

 

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position.  Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job.  This job description does not state or imply that the above are the only duties and responsibilities assigned to this position.  Staff members holding this position will be required to perform any other job-related duties as requested by management.  All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

To apply, please send resume, cover letter and references to:

Susan Williams, Senior VP for Institutional Advancement

4580 Rachel’s Lane

Hermitage, TN  37076

[email protected]

 

Historic Garden Manager

The Andrew Jackson Foundation, the private non-profit organization that owns and operates Andrew Jackson’s Hermitage, is seeking a highly motivated individual to serve as its Historic Garden Manager.  Nearly 230,000 people visit Andrew Jackson’s Hermitage annually to explore its 1100 acres and its many historic buildings, structures and sites.   The Historic Garden Manager will preserve and maintain the the Hermitage Garden in a manner that is both historically accurate and aesthetically pleasing, while striving to educate site visitors and the public about the Hermitage Garden’s history and plants.

Qualifications

  • Bachelor’s degree in horticulture or similar field.
  • Three years of work experience in a public or historic garden.
  • Three years of experience supervising staff.

Principal Duties

  • Preserve and maintain the Hermitage Garden in a manner consistent with a National Historic Landmark Presidential Site.
  • Develop and implement long range plans that emphasize the Hermitage Garden’s period of greatest historical significance.
  • Develop and implement annual planting plans for the Hermitage Garden and all other onsite planting beds and demonstration crops.
  • Oversee the care and maintenance of all trees and shrubs in the public areas of Andrew Jackson’s Hermitage.
  • Oversee operation of the Hermitage Greenhouse.
  • Assist in development of garden programming and tours. Actively participate in garden tours and programming.
  • Network with the Middle Tennessee gardening community and speak to groups about the Hermitage Garden.
  • Hire, train, supervise and evaluate all garden staff and work with Volunteer Coordinator to recruit and maintain garden volunteers.

Preferred Abilities, Skills, and Knowledge

  • Ability to identify plant material and select proper plants for various environments.
  • Knowledge of heirloom plant materials and pest management thereof.
  • Knowledge of field crops and ability to care for and maintain demonstration crops.
  • Knowledge of native Tennessee flowers, shrubs, and trees versus invasive species.
  • Ability to operate zero turn mowers, tractors with attached implements, and walk-behind mowers.
  • Care, fertilization, and pest control for ornamental plants and turf grass.
  • Excellent verbal and written communications skills.
  • Good teamwork and customer service skills.
  • Ability to operate Windows based computers and Microsoft Office Suite. Knowledge of GIS software a plus.

Physical Requirements

Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb, and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.

To apply please send cover letter explaining your interest in this position, resume, and references to:

Tony Guzzi, VP of Preservation and Site Operations

4580 Rachel’s Lane

Hermitage, TN  37076

[email protected]

 

Gardener

Part-Time 20-30 hours per week seasonally.

Summary

Andrew Jackson’s Hermitage is seeking a passionate and motivated individual to join our garden team.  This part-time, Gardener position will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site.  The right candidate will have professional gardening experience and an eye for detail.

Job Objective

As a member of our team, you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations.  Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees, and shrubs.  The ability to use hand tools, do physical labor, think critically, and work in all weather conditions is required. Experience in sustainable gardening and power tool proficiency is desired.  Public garden experience preferred, but we will train the right candidate.

Physical Requirements

Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb, and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.

For an application please contact:

Tony Guzzi, VP of Preservation and Site Operations

4580 Rachel’s Lane

Hermitage, TN  37076

[email protected]

 

Part-Time Historic Interpreters

Do you have a passion for American history and an interest in sharing stories with the public? Then apply for the position of Historic Interpreter!

Interpreters work directly with our visitors, engaging them with stories, information, and conversation about the people, places, and events of Andrew Jackson’s home, family, and times. Interpreters guide visitors through Andrew Jackson’s Hermitage Mansion for up to 24 hours per week, with occasional evenings, and holidays. Weekends are required. Interpreters wear historic 1830’s costume and engage with guests from around the world. Interpreters also take part in Interpretive Programs such as ‘The Duel’, ‘The Wager’ (horse racing program), and ‘The Wash’ (laundry program).

All Historic Interpreters will be expected to master multiple scripts and program contents. Once the basic Mansion Tour is mastered, Interpreters will be expected to further their learning and be able to give extended walking tours such as the VIP Tours, In Their Footsteps Tours (focused on the Hermitage enslaved), Garden Tours, and the Interpretive programs mentioned above.

Qualifications

  • Must be 18 years or older
  • Excellent speaking and presentation skills
  • An engaging manner with the public
  • A willingness to serve visitors of all sorts
  • A commitment to historical accuracy
  • Daytime and Weekend availability

Physical Demands Interpreters wear historical costumes and must be able to walk, climb stairs, and stand for long periods of time in all sorts of weather.

To apply, please send resume and cover letter to:

Mike Zimmerman, Director of Interpretation

4580 Rachel’s Lane

Nashville, TN 37076

[email protected]

 

Security – Armed Officer Positions

Part Time Day shift

8 a.m. to 4 p.m. Sat. and Sun. 18 hours a week.

Shift requires both vehicle and foot patrol’s securing the site and buildings, checking buildings and grounds as well as opening the sight and buildings for business for the day. Includes assisting Guest on the tour and working with staff in a friendly and professional manner throughout the day.

 

Part Time Midnight shift

Midnight to 8 a.m. Fri, Sat, and Sun. 24 hours a week.

Shift requires both vehicle and foot patrol’s securing the site and buildings, checking buildings and grounds as well as opening the sight and buildings for business the day.  Includes assisting Guest on the tour and working with staff in a friendly and professional manner throughout the day.

 

The midnight shift has a good deal of walking with the foot patrol part of the shift. The foot and vehicle patrols are outside on 1120 acre historical site.

Both positions require:

  • Valid driver’s license
  • Armed Guard’s License is required to work the position but not required to apply and interview.
  • Must have good customer service skills for interacting with the general public and our guest.

Uniforms and training provided.

To apply, please send resume to:

Richard Dreadon, Chief of Security

4580 Rachel’s Lane

Nashville, TN 37076

[email protected]

 

Part Time Museum Store Associate

The Museum Store Associate will provide excellent customer service by interacting with our visitors, helping with their selections, and ringing up sales. Additional duties include stocking merchandise, pricing and displaying merchandise, and assisting in cleaning the store.

The ideal candidate will be very comfortable with computers and have a willingness to learn new retail software programs.

This is a 24 hour per week part time position. An occasional Saturday or Sunday may be required.

To apply, please send resume to:

Amanda Millslagle, Museum Store Manager

4580 Rachel’s Lane

Nashville, TN 37076

[email protected]