Employment Opportunities

Vice President of Collections

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities, and to inspire citizenship through experiencing the life and unique impact of Jackson.

Job Summary

The Vice President of Collections oversees collections, archaeology, reference services and exhibitions at Andrew Jackson’s Hermitage. He or she works with the Museum Operations Division to provide high quality care of all collections, create publications and exhibits and produce academically sound historical research about the site and collections. The Vice President of Collections serves on the Andrew Jackson Foundation’s executive management team working with the President and CEO and other executive team members to assure excellent management of Andrew Jackson’s Hermitage.

Principal Duties and Responsibilities:

Administrative:

  • Performs job function and conduct daily operations, consistent with Hermitage policies and procedures.
  • Guides and oversees the Collections Department responsible for collections management and care, interpretive exhibitions (including furnishing historic structures), reference services, interpretive publications and web-site content and archaeological resources.
  • Coordinates short and long-range planning for Collections, ensuring alignment with the Andrew Jackson Foundation mission statement and targeting diverse audiences of all ages.
  • Supervises the Collections Manager.
  • Oversees contract consultants in archaeology and conservation.
  • Contributes to organizational strategic planning and policy development.

Collections:

  • Oversees development and implementation of policies and procedures related to the use, care, accessioning and deaccessioning of collections.
  • Oversees the care and maintenance of historic structure interiors.
  • Initiates recommendations on collections acquisitions, deaccessions and loans.
  • Oversees collections records and legal documents related to loans, accessions and de-accessions.
  • Oversees collections care, conservation and management.
  • Advises on matters related to security of collections and historic buildings.
  • Advises on the care and preservation of the historic buildings.
  • Oversees Archaeology collections and resources.
  • Oversees the Ladies’ Hermitage Association/Andrew Jackson Foundation archives.

Research:

  • Conducts historical research related to collections and exhibitions.
  • In conjunction with appropriate staff, provide research assistance and manages access to collections for staff, scholars and general public.
  • Oversees Digital Asset Management of resources such as photographs, audio and video.
  • In conjunction with the Vice President of Site Operations, assures that Hermitage archaeological resources are protected and monitored.
  • Oversees Hermitage staff library and research/reference files.
  • Liaisons with the Papers of Andrew Jackson and the Digital Archaeological Archive of Comparative Slavery.

Content Development and Delivery:

  • Drives projects relating to historical and interpretive content such as exhibits and publications ensuring that they coordinate with education and public programs.
  • Assists Marketing with historical content on website and social media.

Financial Responsibility:

  • Oversees preparation for all Collections Department budgets.
  • Oversees preparation of Capital Projects priorities for Collections.
  • Assists with writing of and administering funding proposals and grants related to Museum Operations Division.

Additional Duties and Responsibilities:

  • Assists with special events and programs and serves on Hermitage committees and teams.
  • Assists with special tours of the Hermitage Mansion.
  • Represents The Hermitage at appropriate national and regional professional organizations and local community organizations.
  • Interacts with Hermitage visitors and staff in a friendly, informative manner.
  • Represents The Hermitage in promotional and documentary media interviews.
  • Ensures safety of staff and visitors by looking for and reporting all safety concerns to a member of the Safety Committee.

Qualifications

  • M.A. in museum studies, history, preservation, archaeology or appropriate discipline.
  • Minimum seven years’ experience in a museum/historic site in collections and research with at least three years supervisory experience.
  • Knowledge of history and decorative arts of early 19th century America.
  • Excellent interpersonal communication and writing skills.
  • Must be a self-starter, work well with others and pay excellent attention to detail.
  • Must be adept at managing regular mathematical functions.
  • Proficiency at using Microsoft Suite and Past Perfect Museum Software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
  • Ability to talk, hear, smell.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • While performing the duties of this job, the employee is occasionally exposed to dust, mold, and weather conditions.  The noise level in the work environment is usually moderate.

To Apply

Please submit resume and cover letter to [email protected]. Applications will be accepted through October 11, 2021. No phone calls please.

 

Development Information Manager

Division: External Affairs
Department: Development
Supervisor: Vice President of Development
Exempt Status: Full-Time Exempt

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Summary

The Development Information Manager is responsible for supporting Andrew Jackson Foundation’s philanthropic fundraising efforts by executing detailed high-level data management functions within the Tessitura CRM database.

Accountabilities

  1. Customer Relationship Management (CRM)
  • Oversee and maintain pristine data integrity within Tessitura database by ensuring all donor, sponsor and membership information is current and accurate, including contact details, relationships, contribution information and communication records
  • Create, direct, ensure and promote comprehensive departmental data standards for maximum accuracy and utility
  • Coordinate and conduct ongoing training and support for other members of AJF’s External Affairs team to aid the team to better utilize Tessitura in achieving their individual goals
  • Monitor and perform daily top-tier reporting and data functions, including but not limited to:
  • Data entry, management and support
  • Gift/pledge processing, acknowledgements and mailing coordination
  • Accurate and timely reporting for tracking and benchmarking
  • Campaign structure creation
  • Lists, output sets and extractions
  • Comprehensive reporting for FY audit purposes
  • Relationships and constituencies
  • Plans and steps management
  • Support External Affairs team with research initiatives
  • Process documentation, updating as necessary

 

Qualifications

  • 3-5 years data entry and management experience required; experience working within Tessitura CRM strongly preferred
  • Associate Degree required; Bachelor’s degree preferred
  • Excellent time management and organizational skills with keen attention to detail
  • Ability to work effectively as independent contributor and as part of a team toward the organization’s goals
  • Excellent customer service skills

 

To apply, submit resume and cover letter to [email protected]. Please place the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.

 

Digital Marketing Specialist

Reports to: Vice President of Marketing and Communication
Exempt status: Exempt, Full Time – Nights and Weekends as Needed
The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities, and to inspire citizenship through experiencing the life and unique impact of Jackson.

Primary Responsibilities

  • Update and maintain thehermitage.com.
  • Create monthly social media content calendar for Facebook, Twitter, Instagram and YouTube.
  • Design and execution of e-marketing campaigns for general knowledge, programs, development initiatives, Museum Store sales, etc.
  • Update and maintain the organization’s online ticketing page through T-New.
  • Manage event listings for The Hermitage.
  • Manage digital marketing and website vendors.
  • Design graphics needed for advertising, social media, thehermitage.com, etc.
  • Create content for The Hermitage blog.
  • Assist other staff with the of their department’s blog.
  • Film and edit promotional videos.
  • Maintain and update Museum Store website in collaboration with store manager.
  • Act as the staff photographer for Andrew Jackson Foundation and The Hermitage programs and events
  • Participate in the planning and execution of event programming.

Qualifications

  • Bachelor’s degree required with preference for Marketing and Communications.
  • A minimum of three years of professional marketing experience, preferably at a museum, historic site or similar tourist attraction.
  • Experience in Final Cut Pro (video editing software), WordPress and web marketing initiatives.
  • Experience working in Tessitura and T-New or other donor data base/CRM software is preferred.
  • Experience working in graphic design software, including Adobe Creative Suite.
  • Excellent computer skills.
  • Strong organizational and time management skills with exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • A team player who will productively engage with others at varying levels of seniority within and outside of the Foundation.
  • Highly motivated and ability to be a self-starter and work independently without close oversight.
  • Flexibility to work varied hours, including some evenings and weekends, as well as being a team player who keeps the mission of the Foundation at the forefront.

Experience, skills and abilities requirements

Past experience in web/video marketing/content creation. Clear verbal and written communication skills. Excellent customer service skills are essential, employing courtesy and discretion in dealing with the public and other employees. Have a general knowledge of office equipment. The Digital Marketing Specialist must always present a professional demeanor and appearance and maintain confidentiality. A clear interest in history is preferred. Knowledge and daily use of email and Microsoft office applications are required. Must demonstrate a willingness to work weekend and special events.

To Apply

Send resume and cover letter to [email protected].

 

Event Assistant

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Responsibilities:

This position oversees rental events on the grounds of The Hermitage and is the liaison between the institution, renter(s) and their guests. This position will be in charge of minor decisions the day of the event while overseeing the protection of the venues located at Andrew Jackson’s Hermitage.

  • Carry out the plans for the event as agreed to by the renter and the Event Manager.
  • Work with Housekeeping and Security staff and enforce the policies and requirements for use of the property and help to create an extraordinary experience for our rental clients.
  • Assist the primary on-site wedding coordinator setting up and executing all weddings.
  • Diplomatically and assertively deal with complex situations and individuals, be responsive, pro-active, reliable, efficient and friendly.
  • React quickly to situations as they arise and be familiar with Hermitage policies pertaining to emergencies, security and use of buildings and equipment.
  • Ensure events begin and end at the times specified in the Facility Rental Agreement and signed by the client and Rentals Department.
  • Responsible for asking Security Guards to unlock and lock facilities in a timely and appropriate manner. Potential to be held responsible for closing down an event without a manager onsite.
  • Keeps a Hermitage two-way radio on them at all times and follow procedures for use outlined by the Security Office and Event Manager.
  • Ensure that Hermitage staff, catering staff and client follow clean-up procedures as outlined in the Rental Regulations documents.

Education/training:

College degree preferred but not required.

 Experience, skills and abilities requirements:

  • Past experience in managing events at public or private locations is needed as well as excellent customer service skills.
  • Clear verbal and written communication skills.
  • Courtesy and discretion in dealing with the public and other employees.
  • Must be able to interact with all ages, nationalities and those who are physically challenged.
  • General knowledge of office equipment.
  • Must always present a professional demeanor and appearance and maintain confidentiality.
  • An interest in history is important.
  • Knowledge and daily use of email required.
  • Must have reliable transportation and own a working cell phone.

Work schedule:

Hours vary depending on the number of rental events and season. The Event Assistant must be available Fridays, Saturdays and evenings as required by the Events schedule.

Physical requirements:

Ability to perform moderate physical work: stooping, bending, climbing and lifting up to 50 pounds unassisted; must be able to work in all weather conditions.

To Apply:

Please send resume and cover letter to [email protected].

 

 

 

Part-Time Ticket Services Associate

Position Overview:

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions:

  • Process single ticket purchases in person, or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support AJF customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office which includes ticket sales, will-call, ticket scanning, up-sells for wagon tours or breezeway assignments to provide customers advance information and answer questions in line.
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned.

To apply, submit resume and cover letter to [email protected]. Please put the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.

 

Gardener

Part-Time 20-30 hours per week seasonally.

Summary

Andrew Jackson’s Hermitage is seeking a passionate and motivated individual to join our garden team.  This part-time, Gardener position will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site.  The right candidate will have professional gardening experience and an eye for detail.

Job Objective

As a member of our team, you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations.  Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees, and shrubs.  The ability to use hand tools, do physical labor, think critically, and work in all weather conditions is required. Experience in sustainable gardening and power tool proficiency is desired.  Public garden experience preferred, but we will train the right candidate.

Physical Requirements

Ability to perform moderate physical work, exerting up to 30 pounds of force unassisted; stoop, bend, climb, and lift; walk multiple miles during a shift; stand and sit for long periods of time; and work outdoors in all weather conditions and extremes.

For an application please contact:
Tony Guzzi, VP of Preservation and Site Operations
4580 Rachel’s Lane
Hermitage, TN  37076
[email protected]

Historical Interpreters

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Purpose:  Provide historical interpretation of the Andrew Jackson Foundation’s properties, welcoming guests and delivering guided historical tours.

Principal Duties and Responsibilities:

  • Provide guided historical tours to visitors and answer questions
  • Meet acceptable levels of knowledge of training materials
  • Attend required training sessions and incorporate new interpretive information as required in tours
  • Comply with dress and grooming requirements listed in interpreter manual
  • Provide physical security for mansion and visitors assisting in emergency situations as needed
  • Assist non-English speaking visitors
  • Provide reports as requested

Education/Training:

Some college preferred.

Experience, Skills, and Abilities Requirements: 

  • An interest in history
  • Excellent verbal and written communication skills
  • Courtesy and tact in dealing with the public
  • Must be able to interact with all ages, nationalities and those who are physically challenged
  • Present a professional demeanor and maintain confidentiality.

Physical Requirements: 

Must be able to stand for long periods of time; climb stairs; work outside and in un-air-conditioned buildings.

To Apply:

Please send a resume and cover letter to [email protected].

 

Security Officer

Position Overview

Full Time, Midnight shift
Midnight to 8 a.m. Sunday night through Friday morning. 40 hours a week.

Shift requires both vehicle and foot patrols securing the site and buildings, checking buildings and grounds as well as opening the site and buildings for business the next day. Includes assisting guests and working with staff in a friendly and professional manner.

The midnight shift has a good deal of walking with the foot patrol part of the shift. The foot and vehicle patrols are outside on a 1,120-acre historical site.

Position Requirements

  • Valid driver’s license
  • Armed Guard’s License is required to work the position but not required to apply and interview.
    Must have good customer service skills for interacting with the general public, our guests and staff.

Uniforms and training provided.
Hourly position paid bi-weekly.
Medical Insurance, 401k and direct deposit available.

To apply, submit resume and cover letter to [email protected]. Please put the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.