Employment Opportunities

Join us in sharing the story of Andrew Jackson and his home with visitors from around the world. Employment opportunities will be updated as new positions open or are filled.

Full-Time Groundskeeper

The Andrew Jackson Foundation has an immediate opening for a full-time Groundskeeper.  This is an entry level position.

Primary Responsibilities

  • Mowing
  • Weed Management
  • Fence Repair

Job Experience and Requirements

  • High school diploma or equivalent.
  • Experience operating zero turn mowers and tractors.
  • Valid driver’s license.
  • Ability to perform heavy physical work, including exerting up to 50 pounds of force unassisted, lifting, climbing, stooping.
  • Must be able to work outside in all weather conditions.

Pay and Benefits

  • This a full-time non-exempt position with competitive benefits.  40 hours per week.
  • Starting hourly wage is $10 per hour.

The Andrew Jackson Foundation is an equal opportunity employer.

No phone calls, please.

Interested parties should send an email to:

Tony Guzzi, VP of Site Operations
4580 Rachel’s Lane
Hermitage, TN 37076
tguzzi@thehermitage.com

 

Part-Time Gardeners

The Andrew Jackson Foundation has immediate part-time openings for people who have a love of gardening.

Primary Responsibilities

  • Planting, maintaining,  and weeding garden plants.
  • Pruning garden shrubs and trees.
  • Maintaining garden pathways and edging.
  • Mowing and weed eating.

Job Experience and Requirements

  • Experience working in a garden or landscaping position preferred, but not required.
  • Must be able to work outside in all types of weather conditions.
  • Must be able to perform heavy physical work exerting up to 50 pounds of force unassisted, standing, stooping, lifting and climbing.

Pay

  • Hourly starting wage is $9-10 per hour.  20-30 hours per week based on the season.

The Andrew Jackson Foundation is an equal opportunity employer.

No phone calls, please.

Interested parties should send an email to:

Tony Guzzi, VP of Site Operations
4580 Rachel’s Lane
Hermitage, TN 37076
tguzzi@thehermitage.com

 

Part-Time Historic Interpreters

Do you have a passion for American history and an interest in sharing stories with the public? Then apply for the position of Historic Interpreter!

Interpreters spend their days engaging our visitors with stories, information, and conversation about the people, places, and events of Andrew Jackson’s home, family, and times. Interpreters guide visitors through Andrew Jackson’s Hermitage for about 24 hours per week, with occasional nights, weekends, and holidays.

Qualifications

  • Excellent speaking and presentation skills
  • An engaging manner with the public
  • A willingness to serve visitors of all sorts
  • A commitment to historical accuracy

Physical Demands
Interpreters wear historical costumes and must be able to walk and stand for long periods of time in all sorts of weather.

To apply, please send resume and cover letter to:

Erin Adams, Director of Education & Interpretation
4580 Rachel’s Lane
Hermitage, TN 37076
eadams@thehermitage.com

 

Seasonal Part-Time Ticket Services Associate

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions

  • Process single ticket purchases in person, or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support AJF customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office which includes ticket sales, will-call, ticket scanning, up-sells for wagon tours or breezeway assignments to provide customers advance information and answer questions in line
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned

To apply, please send resume to:

Terry Houchin, Ticket Office Manager
4580 Rachel’s Lane
Hermitage, TN 37076
thouchin@thehermitage.com

 

Group Tour & Corporate Sales Manager

Generate earned income through site group tour sales and corporate sales that will achieve annual budget goals and ensure that these client groups have an excellent experience while at The Hermitage. Assist in packaging and promoting new tour opportunities as well as marketing initiatives.   Work with the VP of Marketing to develop and execute marketing plans through a variety of mediums.

Qualifications

  • Bachelor’s degree required
  • A minimum of three years of professional sales experience
  • Excellent computer skills
  • Experience working in Tessitura or other donor data base/CRM software is preferred
  • Excellent communication skills, both written and oral
  • Strong organizational and time management skills with exceptional attention to detail
  • Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation

Essential Job Functions

  •  Cultivate, sell, and close group travel planners and businesses to ensure organizational income goals are achieved
  • Collaborate with Education and Interpretive Department in packaging sales to groups that include special education and interpretive programs of particular interest to a group
  • Follow-up on all leads provided by outside organizations or businesses as it pertains to tour groups and corporate sales
  • “Upsell” additional on-site options such as wagon ride, education classes, lunch services, evening tours and catering options
  • Respond to requests for information from hotels, group leaders and tour operators; maintain constant relationships with hotel personnel including front-desk, sales directors and concierges.
  • Establish regular communication with tour companies, keeping them aware of new group tour opportunities.
  • Establish and maintain relationships with corporate meeting planners, convention planners, hotel meeting planners, social and civic meeting planners and others responsible for group tour opportunities
  • Represent The Hermitage at networking functions, i.e. Chamber of Commerce, NCVC and others to promote tours
  • Coordinate with Guest Services and the Ticket Office to ensure staff is informed and groups have a positive experience
  • Make presentations to tourism industry organizations about The Hermitage and upcoming promotions and programs.
  • Process all group invoices and secure payments in advance of scheduled tour and corporate events
  • Seek opportunities for special partnership promotions, i.e. AAA ticket sales.
  • Assist on-site with VIP tours for tourism industry, managing groups during tours and greeting groups on their arrival
  • Attend annual group tour conferences as appropriate

Relevant Competencies

  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Communicating with Impact – Expressing thoughts, feelings, and ideas in a clear, succinct, and compelling manner in both individual and group situations; adjusting language to capture the attention of the audience.
  • Drive for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
  • Formal Presentation – Presenting ideas effectively (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Influencing Others – Using appropriate interpersonal styles and techniques to persuade others to accept a point of view, adopt a specific agenda, or take a course of action that will advance business goals; modifying one’s own behavior to accommodate motivations, situations, tasks, and individuals involved.
  • Mobilizing Resources- Managing resources consistent with organizational goals; proactively negotiating and accessing resources outside one’s immediate domain when necessary.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform moderate physical work: stooping, bending, climbing, and lifting up to 20 pounds unassisted; must be able to work in all weather conditions. This position may require working around dirt, dust and hazardous materials.
  • Plans and meets deadlines.
  • Period weekend work.

Conveys a professional and positive image and attitude regarding The Hermitage. Demonstrates commitment to continued professional growth and development.

To apply, please send resume and cover letter to:

Susan Williams, Sr. Vice President for Institutional Advancement
4580 Rachel’s Lane
Hermitage, TN 37076
swilliams@thehermitage.com

 

Vice President of Marketing & Communications

The Vice President of Marketing and Communications leads integrated marketing and communications strategy to promote the mission of the Andrew Jackson Foundation and drive awareness and attendance of Andrew Jackson’s Hermitage. Vice President of Marketing and Communication will utilize available resources to orchestrate innovative campaigns to promote brand awareness and effectively position the institution as a national leader in accordance with the organization’s strategic plan. Vice President of Marketing and Communication is responsible for the oversight and planning of all external communications to attract diverse audiences for the institution’s initiatives and priorities, including (but not limited to) educational programming, public programming, special events, group tours, museum store, rentals, development and membership.

Qualifications

  • Bachelor’s degree plus 7 years of relevant experience in Communication, Public Relations, Journalism, Business, or related fields. Master’s degree preferred.
  • Three plus years of supervisory experience in an effective team environment
  • Experience in nonprofit communications. Museum/cultural institution a plus.

Essential Job Functions

  • Build multi-faceted marketing and communications plans by defining target audiences, determining strategy, crafting institutional key messages and ensuring consistency across all marketing and communication mediums to achieve financial goals and continued growth in site attendance and sales, group tours, event attendance, museum store and rentals.
  • Direct and manage the implementation of all marketing and communications efforts.
  • Ensure that all communications mediums media relations, advertising, promotions, graphics, digital communications, etc. are working in concert with each other.
  • Ensure multiple projects with often competing timelines are executed on time, on budget and effectively meet goals.
  • As a member of the Executive Leadership Team, brings the marketing and communications perspective to discussions.
  • Effectively interfaces across institutional departments and encourages Marketing and Communication staff to work across departments in order to gather information necessary to develop and execute effective plans.
  • Collaborate with institutional departments to assist in shaping organizational programming and developing site marketing.
  • Functions as the crisis communications lead, working in conjunction with President and CEO, Regent, SVP for Institutional Advancement and outside counsel as needed to respond to public relations issues and questions.
  • Interfaces with public stakeholders to advocate on behalf of the Andrew Jackson Foundation.
  • Serves as a lead resource for messaging, copy, and content in public response to statements and inquiries.
  • Prepares monthly reports on progress and activities concerning marketing and communications for the SVP and President & CEO.
  • Prepares and manages annual department budget.
  • Seeks to create new marketing and communications opportunities for the Foundation and initiatives using available resources.
  • Oversees and ensures the cultivation of media contacts, promotional partnerships and other key relationships to promote the Foundation’s mission.
  • Oversees creation and distribution of all communication materials including press materials, advertising, digital communications, print materials, etc. to ensure clear and consistent messaging.
  • Purchase and place advertising including but not limited to print, radio, TV, and online advertising.
  • Negotiate rates with media outlets and recommend sponsorship opportunities.
  • Conduct post-buy media analysis and report results.
  • Play key role in the successful planning and implementation of multi-channel marketing strategies.
  • Create innovative ideas that tie web, mobile, email, search, social and traditional advertising together to provide solutions based on consumer insight and data.
  • Manage the graphic design function to achieve the best result in the most cost-effective manner.
  • Lead the concept, design, and direction of all promotional and brand identity pieces.
  • Provide supervision for Digital Marketing Specialist and Group Tour and Corporate Sales Manager.

Skills

  • Exceptional written and oral communications.
  • Experience in budget presentation and management.
  • Knowledge of both AP and Chicago Styles.
  • Computer skills including proficiency in Microsoft Office applications.
  • Experience with Tessitura or other CRM software.
  • Experience with Final Cut Pro, WordFly, WordPress and Squarespace.
  • Knowledge of the evolving communications landscape and all communication channels and platforms.
  • Excellent project and team management skills, including the ability to manage multiple projects and deadlines with attention to quality.
  • Ability to engender and sustain the trust and respect of the media, MHS donors and staff.
  • Skilled at developing relationships which enable them to become a trusted strategic partner.
  • Self-motivated professional with proven analytical and problem-solving skills, strong decision-making skills.
  • Proven track record of creating and executing effective communication plans to increase community engagement and brand awareness using traditional and digital media.
  • Ability to create, implement and evaluate integrated marketing communications campaigns.
  • Competent understanding of best practices in media relations, digital communications, content strategy, social media, graphics, and advertising.

Relevant Competencies

  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Broadening Business Value – Exploring customers’ underlying issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward.
  • Building the Sales Organization – Establishing systems and processes to attract, develop, engage, and retain talented employees; creating a culture where employees can realize their full potential, thus allowing the organization to meet current and future challenges.
  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Building a Successful Team – Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Communicating with Impact – Expressing thoughts, feelings, and ideas in a clear, succinct, and compelling manner in both individual and group situations; adjusting language to capture the attention of the audience.
  • Decision Making  – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
  • Drive for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment; working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
  • Formal Presentation – Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Influencing Others – Using appropriate interpersonal styles and techniques to persuade others to accept a point of view, adopt a specific agenda, or take a course of action that will advance business goals; modifying one’s own behavior to accommodate motivations, situations, tasks, and individuals involved.
  • Mobilizing Resources– Managing staff and resources consistent with organizational goals; proactively negotiating and accessing resources outside one’s immediate domain when necessary.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.

To apply, please send resume, cover letter and references to:

Susan Williams, Sr. Vice President for Institutional Advancement
4580 Rachel’s Lane
Hermitage, TN 37076
swilliams@thehermitage.com