Employment Opportunities

Join us in sharing the story of Andrew Jackson and his home with visitors from around the world. Employment opportunities will be updated as new positions open or are filled.

Event Assistant

Principle duties and responsibilities: This position oversees rental events on the grounds of The Hermitage and is the liaison between the institution, renter(s) and their guests. The Event Assistant’s responsibility is to carry out the plans for the event as agreed to by the renter and the Event Manager, work with Housekeeping and Security staff and enforce the policies and requirements for use of the property, and help to create an extraordinary experience for our rental clients. Finally, it is the Event Assistant’s duty to assist the primary on-site wedding coordinator setting up and executing all weddings.

The Event Assistant must possess the following qualities: the ability to diplomatically and assertively deal with complex situations and individuals, be responsive, pro-active, reliable, efficient and friendly. The Event Assistant must have the ability to react quickly to situations as they arise and be familiar with Hermitage policies pertaining to emergencies, security, and use of buildings and equipment.

Event Responsibilities:

This position will be in charge of minor decisions the day of the event while overseeing the protection of the venues located at The Hermitage. The role requires availability on Fridays and Saturday- no exceptions, in addition to week nights as required.

  • Must have reliable transportation.
  • Must ensure events begin and end at the times specified in the Facility Rental Agreement and signed by the client and Rentals Department.
  • Some paperwork duties may be required prior to events.
  • Must be available during the rental time frame unless requested differently by the Event Manager. Timeframes range between six and twelve hours.
  • Will be responsible for asking Security Guards to unlock & lock facilities in a timely and appropriate manner.
  • Must keep a Hermitage two-way radio on them at all times and follow procedures for use outlined by the Security Office and Event Manager.
  • Must ensure that Hermitage staff, catering staff and client follow clean-up procedures as outlined in the Rental Regulations documents.
  • Must guide smokers to designated areas.
  • Potential to be held responsible for closing down an event without a manager on site.

Education/training: College degree preferred but not required.

Experience, skills, and abilities requirements: Past experience in managing events at public or private locations is needed as well as excellent customer service skills. Clear verbal and written communication skills; courtesy and discretion in dealing with the public and other employees; interpersonal, customer and staff friendly; must be able to interact with all ages, nationalities and those who are physically challenged; general knowledge of office equipment; Event Assistant must always present a professional demeanor and appearance, and maintain confidentiality. A clear reverence and interest in history is important. Knowledge and daily use of e-mail required; all applicants must own a working cell phone.

Physical Requirements: Ability to perform moderate physical work: stooping, bending, climbing, and lifting up to 50 pounds unassisted; must be able to work in all weather conditions.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Staff members holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

To apply, please send resume, cover letter and references to:

Emily Dolch, Event Manager

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Part-Time Ticket Service Associate

Position Overview:

This is a part-time, up to 15-29 hours a week, position that supports the various aspects of Andrew Jackson’s Hermitage ticketing sales and customer service.

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel and Tessitura desired
  • Willing to work flexible hours – evenings and weekends required
  • Previous ticket office experience a plus

Essential Job Functions:

  • Process single ticket purchases in person, or scan pre-paid tickets in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Andrew Jackson’s Hermitage
  • Support AJF customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff Ticket Office which includes ticket sales, will-call, ticket scanning, up-sells for wagon tours or breezeway assignments to provide customers advance information and answer questions in line.
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned.

To apply, please send resume, cover letter and references to:

Terry Houchin, Ticket Office Manager

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Hermitage Collections Manager

Andrew Jackson’s Hermitage, a National Historic Landmark historic site, seeks a Collections Manager to care for and manage collections which include nearly all the original furnishings of the Hermitage mansion. The Collections Manager has primary responsibility for the care and management of the collections (objects, documents, photographs, and print material) owned and lent to the Andrew Jackson Foundation for exhibition, research, and interpretive purposes.

Principal Duties and Responsibilities: 

  • Process and update collections records (both digital and paper) including accessioning, registration, cataloging, and condition reporting.
  • Perform periodic collections inventories and rehouse materials as needed.
  • Assist with installation and de-installation of exhibits and room furnishings.
  • Monitor environmental conditions in collections areas.
  • Draft policies and procedures relating to care and management of collections.
  • Ensure a secure environment for collections by working with Security, Site Operations and Collections, Interpretation and Guest Services staff.
  • Oversee workmen, media personnel and others requiring access to historic areas.
  • Supervise employees, volunteers, and interns working in Collections areas.
  • Conduct historic research related to the site and collections.
  • Complete registration data on all incoming and outgoing loans and ensure that all loan renewals and paperwork are up-to-date.
  • Supervise and conduct cleaning of all historic buildings and collections areas and provide specialized cleaning for collection materials.
  • Provide information to staff and non-staff researchers.
  • Serve as a member of the Collections Department Emergency response team.
  • Manage reproduction and distribution of images of collection materials.
  • Provide reports in a timely manner.
  • Perform job function and conduct daily operations, consistent with Hermitage policies and procedures.

Additional Duties and Responsibilities:

  • Assist with special tours of the Hermitage Mansion.
  • Sit on Hermitage committees as requested by the Curator.
  • Interact with Hermitage visitors, guests and staff in a friendly, informative manner.
  • Assist with special programs and events.
  • Ensure safety of staff and visitors by looking for and reporting all safety concerns to a member of the Safety Committee.
  • Assist with preparation of budgets for Collections Department.
  • Advise supervisor and Chief of Museum Operations on Department needs.
  • Assist with funding proposals and grants related to Collections Department.

Requirements: Master’s degree in Museum Studies, History or related area; five years related collections experience, and ability to perform moderate physical work. Experience with collections management software (PastPerfect), demonstrate teamwork and good interpersonal skills; present a professional demeanor, and maintain confidentiality. Qualified applicants will be asked to consent to, and pass, a background check as condition of employment.

To apply, please send resume and cover letter to:

Collections Department

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

The position is full-time, with full benefits, including vacation, sick leave, medical, and a 401K retirement savings plan. Salary is commensurate with experience. No telephone calls.  Applications accepted through August 30, 2019.

Part-Time Historic Interpreters

Do you have a passion for American history and an interest in sharing stories with the public? Then apply for the position of Historic Interpreter!

Interpreters spend their days engaging our visitors with stories, information, and conversation about the people, places, and events of Andrew Jackson’s home, family, and times. Interpreters guide visitors through Andrew Jackson’s Hermitage for about 24 hours per week, with occasional nights, weekends, and holidays.

Qualifications

  • Excellent speaking and presentation skills
  • An engaging manner with the public
  • A willingness to serve visitors of all sorts
  • A commitment to historical accuracy

Physical Demands
Interpreters wear historical costumes and must be able to walk and stand for long periods of time in all sorts of weather.

To apply, please send resume and cover letter to:

Mike Zimmerman, Director of Interpretation

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Full-Time Maintenance Technician

The Andrew Jackson Foundation has an immediate opening for a full-time entry level position maintenance technician.

Salary: $12.00 to $14.00 /hour based on experience.

Principal Duties and Responsibilities:  Perform job function and conduct daily operations, consistent with policies and procedures in a safe and responsible manner. Perform maintenance work including carpentry, painting, and other trades as directed. Daily responsibilities include monitoring, maintaining, and providing preventive care on all mechanical, electrical, and plumbing systems and monitoring, maintaining, and recommending repairs or improvements for all buildings on AJF property.  Work with outside contractors and vendors in a professional manner as required by the Facilities Maintenance Manager.

Additional Duties and Responsibilities:  Provide maintenance support for other departments including small repairs and construction as directed. Assist with special event set-up and tear-down.  Provide vehicle maintenance as required.  Report to superiors or record all maintenance work to ensure well-kept maintenance logs.  Maintenance Technician will be required to perform other duties as assigned.  Occasional weekend and emergency call in work will be required.

Education/Training: High school diploma or equivalent.

Experience, Skills, and Abilities Requirements: 1 year general maintenance work desired. Requires good teamwork; good inter-personal skills; customer service skills; professional demeanor and appearance; and maintaining confidentiality.

Physical Requirements: Ability to perform heavy physical work, including exerting up to 50 pounds of force unassisted, lifting, climbing, stooping; must be able to work in all weather conditions.

The Andrew Jackson Foundation is an equal opportunity employer.

Qualified applicants must have a valid driver’s license and pass a background check.  All qualified applicants must submit an application. Applications may be picked up at the Ticket Office at Andrew Jackson’s Hermitage or requested by email from [email protected].

To apply, please send resume and completed application to:

Tony Guzzi, VP of Site Operations

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Guest Services Associate

JOB SUMMARY

Andrew Jackson’s Hermitage is looking for an outgoing, professional person with excellent communication skills and the ability to multi-task in a fun, fast-paced environment. The Guest Service Associate must have a strong work ethic, the ability to multitask during busy times, stamina to keep calm under pressure, the ability to speak to large crowds or one-on-on with people, and the capacity to stand for long periods of time.

PRIMARY JOB FUNCTIONS

The Guest Services Associate will assist in the day to day operations of the Andrew Jackson Visitor Center including opening/closing functions, welcoming museum guests with a high level of customer service, provide audio equipment to guests who request it, convey large amounts of information in a short amount of time, and have knowledge of the property and any current events or programs.

Availability and Requirements

This is a part-time job. Applicants must be available to work at least 20 hours per week. Be flexible to work weekends and holidays where necessary and on occasion when you are called in to work on regularly scheduled day off. Some college preferred, but not required.

Must be at least 18 years of age with a valid driver’s license and consent to, and pass, a background check as conditions of employment.

To apply, please send resume, cover letter and references to:

Dana Lolas, Guest Services Manager

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Part-Time Gardener

Summary

Andrew Jackson’s Hermitage is seeking a passionate and motivated individual to join our garden team.  This part-time, Gardener 1 position will be responsible for garden and landscape maintenance in our highly trafficked, 1.35-acre Historic Garden, and on our outstanding 1,120-acre National Historic Landmark site.  The right candidate will have professional gardening experience and an eye for detail.

Job Objective

As a member of our team you will be accountable for the preservation of The Hermitage garden and will help support all aspects of our garden operations.  Duties daily will include landscaping, gardening, soil maintenance, infrastructure upkeep, fertilizing, watering, and maintaining flowers, trees and shrubs.  The ability to use hand tools, do physical labor, think critically, and work in all weather conditions is required. Experience in sustainable gardening, and power tool proficiency is desired.  Public garden experience preferred, but we will train the right candidate.

Responsibilities

  • Identify historic plants, and care for them through demonstrated knowledge of planting, weeding, feeding, and pruning practices
  • Power trim, mow, and otherwise maintain historic lawns and fence lines
  • Regularly rake and remove plant debris from public areas
  • Beautify public breezeways, courtyards and visitor throughways
  • Identify and safely remove weeds and invasive plants
  • Identify beneficial garden insects
  • Identify and safely remove harmful or invasive insects or pests
  • Apply organically certified products, in proper applications, for optimal plant health
  • Inspire and educate garden visitors and occasionally represent the garden at public events

Qualifications

  • Knowledge of gardening, farming, or landscape related practices
  • Uphold tool and tractor safety
  • Maintain tools and equipment, and report any required maintenance
  • Demonstrate ability to work independently and as part of a team
  • Willingness to take initiative, prioritize tasks, and follow guidelines
  • Demonstrate the ability to work efficiently and with extreme care around our historic plants, and near our historically significant infrastructure
  • Able to work in the early morning, and in all weather conditions
  • Willingness to take care of yourself in extreme weather conditions; staying hydrated, well nourished, and protecting yourself from excessive weather exposure
  • Approved to lift up to 50 pounds and walk some distances without risk to health
  • Available to work up to 30 hours a week

Andrew Jackson’s Hermitage: Home of the People’s President is one of the largest and most visited presidential homes in the United States. Opened as a museum in 1889, it is one of the nation’s oldest presidential sites, drawing more than 219,000 visitors each year. Located 12 miles northeast of downtown Nashville, The Hermitage is a 1,120-acre National Historic Landmark with 27 restored buildings, 12 dating to Jackson’s ownership, including his 1836 mansion and tomb, slave cabins, garden, and the church he had constructed for his beloved wife, Rachel. In the Andrew Jackson Center, guests can experience Andrew Jackson: Born for a Storm, an interactive exhibit about the life and profound impact of our seventh president on the history of the United States. Admission is free for active duty military and half-price for veterans. For more information, visit www.thehermitage.com.

To apply, please send resume to:

Sarah Edmonds, Historic Garden Manager

4580 Rachel’s Lane
Nashville, TN 37076
[email protected]

 

Groundskeeper

The Andrew Jackson Foundation has an immediate opening for a full-time Groundskeeper.

This is a 40 hour per week position with benefits. Groundskeepers at the Andrew Jackson Foundation mow, weed-eat, install and repair fencing, and perform other routine grounds maintenance work.  Previous experience as a groundskeeper is preferred, but not required.

Applicants with experience operating zero turn mowers and tractors with implements is highly preferred.  Applicants must be able to work outdoors in all types of weather conditions and be able to perform strenuous labor.

 

Qualified applicants must have a valid driver’s license and pass a background check.  All qualified applicants must submit an application. Applications may be picked up at the Ticket Office at Andrew Jackson’s Hermitage or requested by email at [email protected].